At ProbGen, we’re always here to help you. Whether you’re exploring our advanced diagnostic solutions, have questions about our testing panels, or need support with an existing report — our team is just a message away and ready to assist.

We understand how important accurate and timely diagnostics are, especially in critical healthcare situations. That’s why we’ve built a support system focused on responsiveness, reliability, and care. From clinicians and lab partners to patients and healthcare organizations, we’re committed to offering the guidance you need — when you need it.

Our dedicated team is available to answer your questions, provide detailed information about our Next-Generation Sequencing (NGS) based panels, or guide you through the testing process. No matter how complex your query is, we aim to simplify it with clarity and professionalism.

You can reach us via phone, email, or our online contact form — and we promise to respond promptly. At ProbGen, every inquiry matters, because every life matters.

Let’s connect and take the next step toward better healthcare solutions, together. We’re here not just to answer — but to listen, support, and deliver excellence at every level.